Virtual ViewX is supported by Geo SCADA Expert 2019 onwards. We strongly recommend that you install the Virtual ViewX server on a different machine to the Geo SCADA Expert server. This is to avoid potential performance issues due to the number of resources that each application uses.
If you do install Geo SCADA Expert and Virtual ViewX on the same machine, both applications must have the same version and build number. This is because the applications share some resources.
You may be able to use the Geo SCADA Expert Installer to repair certain types of installation problem, such as:
- Missing Geo SCADA Expert files, for example, files that have been deleted accidentally
- Geo SCADA Expert files that have become corrupted on disk
- Missing registry settings for Geo SCADA Expert.
The Repair feature will attempt to restore the Geo SCADA Expert installation so that it is as close as possible to the default Geo SCADA Expert installation. In many cases, this will resolve installation problems.
To repair your Geo SCADA Expert installation:
-
Shut down the Geo SCADA Expert server. (The installation process requires the server to be shut down.) For information on shutting down a server,
- Run the Geo SCADA Expert installer. To do this, insert the Geo SCADA Expert DVD and select the Install Geo SCADA Expert option.
The Geo SCADA Expert Installation wizard runs. - Select Next.
- Select Repair.
- Select Repair.
The Geo SCADA Expert installation wizard will attempt to repair the installation. - Select Finish to complete the installation process.
Alternatively, you can use Windows:
- Use the Uninstall or Change a Program feature in the Control Panel in Windows®. (For information about accessing the Control Panel, please refer to the Windows help.)
- In the Control Panel, select Programs and Features.
- Select Geo SCADA Expert in the list. You will see that the menu options change and now include Repair. Alternatively, you can right-click on Geo SCADA Expert in the list to display a context-sensitive menu that contains a Repair option.
- Select Repair to repair Geo SCADA Expert. Windows will attempt to use the Geo SCADA Expert installer to repair your Geo SCADA Expert installation.
If the Repair feature does not resolve your Geo SCADA Expert installation problem, please contact customer support (details on customer support can be found in the Installation Guide PDF document that is included on the Geo SCADA Expert DVD).
INABILITY TO RUN Virtual ViewX
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